The "Invalid Account Information" error usually means that the email and password combination is incorrect. Here are the steps to resolve this error:
- Make sure your email address is entered correctly.
- Use the "Forgot Password" option to reset your password and create a new one.
- Make sure you are entering uppercase and lowercase letters in your password correctly. Passwords are usually case-sensitive.
- Your firewall or antivirus software may be blocking your sign-in. Check the settings or temporarily disable them.
- Make sure your internet connection is stable. A weak connection can cause errors during sign-in.
If the steps above do not resolve the problem, please contact our Support Center.